• Ongoing discussion from Bikeability conference 2014.

    Here are the notes from the 15 May 2014 workshop. Please feel free to add and continue this debate.

    In-house delivery
    Pros
    Can make delivery more affordable
    Team can be flexible
    Can train/develop own team (if an ITO)
    Bespoke programme
    Greater control
    Manage quality directly

    Cons
    Some things you might not be set up to deliver
    Have to juggle both strategy and delivery
    Risk is on you if team fails to deliver

    Tips
    Can be helpful if the scheme manager is an NSI

    Outsourced delivery
    Pros
    Can cope with large scale
    Minimum standards can be set
    No extra costs
    Professional team

    Cons
    Complexity of tender process
    Tender process can be seen as ‘unfair’ and hard to judge true value
    Tender might contain missing elements

    Tips
    Be specific, eg min. hours of on-road training for L2
    Keep a professional relationship with your provider
    Increase the instructor: trainee ratio
    Monitor provider
    80:20 quality:cost

    Mixed (in-house and outsourced) delivery
    Pros
    Flexibility
    Horses for courses

    Cons
    Potential competition between providers

    Tips

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